Author Archives: Bradly M. Hale

502 Bad Gateway Errors

14:13 UTC – We have received reports of sites on our platform receiving 502 Bad Gateway errors. Of these sites, all have their DNS managed by Cloudflare, which has informed its users that they are experiencing network issues:

Investigating – Cloudflare is observing network performance issues. Customers may be experiencing 502 errors while accessing sites on Cloudflare.

We are working to mitigate impact to Internet users in this region.
Jul 2, 13:52 UTC

For further information, please see their status page.

If you have any questions or concerns, you may contact us at help@pressable.com.

Updating to WordPress 5.2.2

Today WordPress 5.2.2 was released to the public, and approximately two hours ago all Pressable sites were upgraded to 5.2.2. This is a maintenance release and includes 13 bug fixes, as well as some improvements to the Site Health section. For more information, please take a look at the release notes.

If you have any problems or questions, please reach out to the Helpdesk: help@pressable.com

502 Bad Gateway Errors

15:04 UTC – Affected sites should be loading without issue at this time. A very limited number of sites were affected, and downtime ranged from ~2-11 minutes. Our systems team will continue to investigate the cause and ensure the issue is resolved. If you have any questions, please contact help@pressable.com.

14:44 UTC – The systems team is investigating reports of sites receiving 502 Bad Gateway errors. As soon as we have more information, we will update this post.

502 Bad Gateway Errors

17:56 UTC – Systems has identified the issue. Affected sites should be loading without issue. If you continue to experience problems, please reach out to help@pressable.com, and we’ll be glad to help.

17:38 UTC – Pressable’s systems team is investigating 502 Bad Gateway errors affecting several sites on our platform. As soon as we know more, we will update this post. Thank you for your patience, and please contact help@pressable.com if you have any questions.

Connection Timeouts

18:01 UTC – The issue has been resolved. The issue affected a limited number of sites for approximately three minutes. If you experience any connection timeout issues, please contact the Help Desk: help@pressable.com

17:44 UTC – Our systems team is currently investigating reports of connection timeouts. As soon as we have more information, we will update this post.

502 Bad Gateway Errors

11:47 UTC – The issue is now resolved. It was caused by a problem with a file server. We apologize for the inconvenience. If you have questions or concerns, please contact the Help Desk: help@pressable.com

11:27 UTC – The systems team is investigating 502 Bad Gateway Errors, which are affecting several sites on our platform. As soon as we have more information, we will update this post.