Author Archives: Bradly M. Hale

500 Errors on a Limited Number of Sites

At approximately 2:29 UTC, a limited number of sites on our platform became inaccessible due to a 500 Internal Server Error.

Our systems team immediately began to investigate the issue and discovered the cause at approximately 4:37 UTC.

By 4:54 UTC, all affected sites were restored.

If you need assistance or have any questions, please contact support at help@pressable.com.

Issues with ticket submission through MyPressable

13:15 UTC: We are investigating an issue in our control panel that is preventing ticket submission. This issue seems to have affected ticket submission through MyPressable since Friday, September 28 at approximately 16:00 UTC. If you need support or have requested support in the last 48 hours via our user control panel, please email us at support@pressable.com.

16:26 UTC: Our development team has resolved the issue. If you have any questions or concerns, please contact us directly at support@pressable.com.