Author Archives: Bradly M. Hale

502 Bad Gateway Errors

15:04 UTC – Affected sites should be loading without issue at this time. A very limited number of sites were affected, and downtime ranged from ~2-11 minutes. Our systems team will continue to investigate the cause and ensure the issue is resolved. If you have any questions, please contact help@pressable.com.

14:44 UTC – The systems team is investigating reports of sites receiving 502 Bad Gateway errors. As soon as we have more information, we will update this post.

502 Bad Gateway Errors

17:56 UTC – Systems has identified the issue. Affected sites should be loading without issue. If you continue to experience problems, please reach out to help@pressable.com, and we’ll be glad to help.

17:38 UTC – Pressable’s systems team is investigating 502 Bad Gateway errors affecting several sites on our platform. As soon as we know more, we will update this post. Thank you for your patience, and please contact help@pressable.com if you have any questions.

Connection Timeouts

18:01 UTC – The issue has been resolved. The issue affected a limited number of sites for approximately three minutes. If you experience any connection timeout issues, please contact the Help Desk: help@pressable.com

17:44 UTC – Our systems team is currently investigating reports of connection timeouts. As soon as we have more information, we will update this post.

502 Bad Gateway Errors

11:47 UTC – The issue is now resolved. It was caused by a problem with a file server. We apologize for the inconvenience. If you have questions or concerns, please contact the Help Desk: help@pressable.com

11:27 UTC – The systems team is investigating 502 Bad Gateway Errors, which are affecting several sites on our platform. As soon as we have more information, we will update this post.

Connection Timeouts Reported on Several Sites

1:16 UTC – This issue has been resolved. If you have any questions, please reach out to help@pressable.com.

12:57 UTC – Pressable’s systems team is investigating an issue that is causing some sites on our platform not to load due to connection timeouts. We will update this post with more information as it becomes available.

SFTP Maintenance

22:40 UTC – Maintenance has ended. Thank you!

19:50 UTC – Our systems team is conducting maintenance that may cause SFTP access to become intermittent at times. We will update this post with more information once the maintenance is finished. If you need assistance, please contact the Help Desk: help@pressable.com

Intermittent 502 Errors

At 6:46 AM UTC, our systems team began investigating 502 Bad Gateway errors affecting several sites on our platform. The issue coincided with scheduled maintenance at our network provider that was to begin approximately at 6:00 AM UTC. Consequently, at 7:20 AM UTC we contacted our network provider to address the issue.  By 8:30 AM UTC, the issue was resolved.

If you have any questions or need assistance, please contact the Help Desk: help@pressable.com