20:35 UTC – Intercom functionality has been restored to normal (incident notes here), and we should now receive chats without issues.

14:45 UTC  – The Intercom/Fin support platform that we use is experiencing  outages  affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

If you need help in the future during a support platform outage, please email us at  help@pressable.com  for technical support and  sales@pressable.com  for Accounts/Billing help.