Resolved: 500 errors

Between approximately 14:29:38 and 14:38:00 UTC on October 21, 2026, routine updates to our edge infrastructure caused unexpected HTTP 500 errors across some sites.

The issue is resolved.

We have identified the cause and are reviewing additional mitigations.

Pressable-Powered Sites Protected Against Critical PHP Vulnerabilities

The PHP project has released fixes for two critical vulnerabilities, CVE-2026-109618 and CVE-2026-109619, that could allow unauthenticated remote code execution. See the PHP security advisory for details.

Pressable sites are already protected against both vulnerabilities. Our parent company, Automattic, worked closely with the PHP Security team to protect these sites as soon as possible.

  • Every PHP version available on Pressable is protected.
  • All Pressable sites are covered, including Sandbox, Staging, and Production sites.
  • Pressable customers do not need to take action.

If you manage PHP installations outside of Pressable, follow the PHP project’s update guidance for those systems immediately. No action is necessary for sites powered by Pressable.

RESOLVED: Cooling issues at Dallas data center

October 15/26 17:17 UTC — Our platform team has informed us that they are shifting sites hosted in DFW to their real-time replicas in other origins due to facility cooling issues. No action is required from hosts or users. We are awaiting updates from the data center operator regarding the facility’s cooling systems.

19:55 UTC — We are still redirecting traffic while we wait for cooling issues to be addressed at DFW. Some sites that were hosted at DFW may experience slightly slower speeds, while traffic is re-balanced at failover facilities.

21:34:06 UTC — The platform team has informed us the issue is resolved.

No customer action is needed. Real-time failover functioned as expected.

Additional information can be found here.

RESOLVED: Service degradation on select websites

Aug 26, 2026 10:28:00 AM EDT: As part of routine platform upgrade, some websites encountered an error, reverting them to a read-only state.

Affected sites continued to serve traffic, however they were unable to make changes to their filesystem, including File Uploads, Plugin/theme updates or installs, as well as other data changes to their filesystem.

The issue has been resolved and normal read/write access has resumed for all impacted sites. We are continuing to monitor the sites that were impacted and will be reviewing how the incident was able to occur.

WordPress 7.1 Released

23:45UTC: Pressable updated all sites to WordPress version 7.1, unless set to Previous (more info here).

The WP Rocket plugin caused a fatal on WordPress 7.1, so sites with version 3.23.2.1 or older of the WP Rocket plugin were kept on WordPress version 7.0 for now until WP Rocket releases an updated version compatible with 7.1 (UPDATE: WP Rocket released version 3.23.2.2 on August 20th to resolve the 7.1 fatal).

To see a full list of features and changes, please head over to the release announcement: https://wordpress.org/download/releases/7-1/

Intercom/Fin support outage: Chat not available (Resolved)

20:35 UTC – Intercom functionality has been restored to normal (incident notes here), and we should now receive chats without issues.

14:45 UTC  – The Intercom/Fin support platform that we use is experiencing  outages  affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

If you need help in the future during a support platform outage, please email us at  help@pressable.com  for technical support and  sales@pressable.com  for Accounts/Billing help.