As of 15:10 UTC today we have removed WordPress version 7.0 from the Pressable platform and all sites still using that version have been automatically updated to WordPress 7.1.
Less than 1.2% of Pressable sites remained on 7.0 at the deadline.
If you encounter any issues with your site(s), please reach out to our support team.
Aug 26, 2026 10:28:00 AM EDT: As part of routine platform upgrade, some websites encountered an error, reverting them to a read-only state.
Affected sites continued to serve traffic, however they were unable to make changes to their filesystem, including File Uploads, Plugin/theme updates or installs, as well as other data changes to their filesystem.
The issue has been resolved and normal read/write access has resumed for all impacted sites. We are continuing to monitor the sites that were impacted and will be reviewing how the incident was able to occur.
23:45UTC: Pressable updated all sites to WordPress version 7.1, unless set to Previous (more info here).
The WP Rocket plugin caused a fatal on WordPress 7.1, so sites with version 3.23.2.1 or older of the WP Rocket plugin were kept on WordPress version 7.0 for now until WP Rocket releases an updated version compatible with 7.1 (UPDATE: WP Rocket released version 3.23.2.2 on August 20th to resolve the 7.1 fatal).
To see a full list of features and changes, please head over to the release announcement: https://wordpress.org/download/releases/7-1/
20:35 UTC – Intercom functionality has been restored to normal (incident notes here), and we should now receive chats without issues.
14:45 UTC – The Intercom/Fin support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.
If you need help in the future during a support platform outage, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.
As of 16:15 UTC today we have removed WordPress version 6.9 from the Pressable platform and all sites still using that version have been automatically updated to WordPress 7.0.
Less than 2% of Pressable sites remained on 6.9 at the deadline.
If you encounter any issues with your site(s), please reach out to our support team.
22:00 UTC: Pressable began updating all sites to WordPress version 7.0, unless set to Previous (more info here). This process may take 30-90 minutes to fully complete.
To see a full list of features and changes, please head over to the release announcement.
As of 16:20 UTC today we have removed WordPress version 6.8 from the Pressable platform and all sites still using that version have been automatically updated to WordPress 6.9.
Less than 2% of Pressable sites remained on 6.8 at the deadline.
If you encounter any issues with your site(s), please reach out to our support team.
All sites still using PHP 8.1 have been updated to PHP 8.2 on December 9th between 16:00-16:30UTC.
More information, including how to resolve any issues, can be found here.
22:30 UTC: All Pressable sites have now been updated to WordPress version 6.9, unless set to Previous (more info here).
22:00 UTC: Pressable began updating all sites to WordPress version 6.9, unless set to Previous (more info here). This process may take 30-90 minutes to fully complete.
To see a full list of features and changes, please head over to the release announcement.
21:53 UTC – This incident is now resolved, and all chat and email services are now working as expected.
7:14 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.
In the future, if you need immediate help during a support platform outage, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.
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