Connection Timeouts (*Update: CF outage)

12:34 pm UTC — Our systems team have discovered that the issue affecting a limited number of sites is actually due to a Cloudflare outage. All Pressable systems are operating fine but any sites routing DNS through Cloudflare are seeing the issue.

You can read about this Cloudflare Outage here: https://www.cloudflarestatus.com/

We recommend bypassing Cloudlfare to avoid this downtime until they are back up and running. As always, if you need any assistance, please contact our Support team.

12:13 pm UTC — Our systems team is currently investigating reports of connection timeouts. As soon as we have more information, we will update this post.

Updating to WordPress 5.2.2

Today WordPress 5.2.2 was released to the public, and approximately two hours ago all Pressable sites were upgraded to 5.2.2. This is a maintenance release and includes 13 bug fixes, as well as some improvements to the Site Health section. For more information, please take a look at the release notes.

If you have any problems or questions, please reach out to the Helpdesk: help@pressable.com

502 Bad Gateway Errors

15:04 UTC – Affected sites should be loading without issue at this time. A very limited number of sites were affected, and downtime ranged from ~2-11 minutes. Our systems team will continue to investigate the cause and ensure the issue is resolved. If you have any questions, please contact help@pressable.com.

14:44 UTC – The systems team is investigating reports of sites receiving 502 Bad Gateway errors. As soon as we have more information, we will update this post.

Let’s Encrypt SSL Certificate issuance delay for small number of sites

+0:25 UTC – Let’s Encrypt SSL Certificates are now being issued for all Pressable sites. If you have any questions please contact help@pressable.com

21:07 UTC – Currently a small number of sites on the Pressable platform are experiencing a delay with Let’s Encrypt SSL certificates. If your site does not convert to https:// after adding a domain please contact support at help@pressable.com.