19:30 UTC Nov. 29 – Intercom has informed us that the issue on their end that impacted our live chat is resolved.
20:48 UTC – We are experiencing an issue with our Intercom chat messenger failing to load. Our team is currently investigating.
If you require support during this time, please send an email to email@example.com
We will update this post once the issue has been resolved. Apologies for any inconvenience.
16:31 UTC, 10-1-2020 – The error has been resolved. We apologize for any inconvenience.
16:16 UTC, 10-1-2020 – We are investigating an issue when accessing https://my.pressable.com. In the meantime, if you require support, please contact us via email: firstname.lastname@example.org
15:42 UTC – The Intercom team has reported that the issue has been fixed. It was caused by a bad deploy and affected several web services. Our Support chat service is back online and available for all customers.
15:25 UTC – Intercom (the service we use for Support chats and requests) is currently experiencing a partial outage. Some customers may have issues accessing chats.
If you require support during this time, please send an e-mail to email@example.com.
We will continue to update this post as we learn more. We apologize for any inconvenience.