15:42 UTC – The Intercom team has reported that the issue has been fixed. It was caused by a bad deploy and affected several web services. Our Support chat service is back online and available for all customers.
15:25 UTC – Intercom (the service we use for Support chats and requests) is currently experiencing a partial outage. Some customers may have issues accessing chats.
If you require support during this time, please send an e-mail to email@example.com.
We will continue to update this post as we learn more. We apologize for any inconvenience.