Category Archives: Uncategorized

‘Domain Not Found’ Errors

18:46 UTC – Our systems team is currently investigating a ‘Domain not found’ error that is affecting some sites. We are actively monitoring the situation and will update this post with more information as we have it.

18:56 UTC – The issue has been resolved. This was caused by a security update related to the Dallas, TX datacenter and one of the edge servers failing to repopulate the domain mapping. We will be adding additional checks into the system to prevent this issue from happening again in the future.

WordPress 6.0 Beta is now available

The beta version of the next WordPress update is now available on Pressable sites.

Pressable allows you to test your site on the current Beta release of WordPress. This allows you to check your third-party themes, plugins, and custom code in advance, to make sure they are all compatible with the upcoming stable release of WordPress.

If you’d like to learn about how to test your site on a beta version, please see our knowledge base article: Test WordPress beta versions

According to the WordPress.org roadmap, WordPress 6.0 is scheduled for release on 24th May 2022.

Support Chat: Scheduled Maintenance (2022-04-09)

The platform used for our live chat (Intercom) is planning to carry out scheduled maintenance on their systems between 08:00 and 09:00 UTC on 9th April, 2022 which will result in some downtime or intermittent issues with live chat availability.

During this 1 hour window, we will be unable to provide live chat support.

If you require emergency support, please e-mail us at help@pressable.com and we will endeavour to assist as soon as possible.

Once this maintenance has concluded, we will again be available via live chat to provide our usual support for any questions or issues you may have.

We apologise for any inconvenience caused by this and thank you for your understanding.

Support Chat disruption

May 16th 14:56pm (UTC0)
Update: May 16th 14:56pm (UTC0)
Intercom has resolved the issue with their platform and you’ll once again be able to access live chat for sales and support.
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May 16th 14:48pm (UTC0)
The platform that we use for providing supporting (Intercom) is currently experiencing issues. During this time you will not be able to contact our support team via live chat. You can still email us at help@pressable.com and we will reply as quickly as we can.

Sorry for the trouble caused by this.

Service issue – my.pressable.com dashboard

Update: 16:06 UTC0 the issue we were experiencing with the my.pressable.com dashboard is now resolved.

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We are currently experiencing an issue with the my.pressable.com management dashboard.

Our team is actively working on the problem and we will provide an update shortly.

In the meantime, the operation of any websites hosted with Pressable is not impacted.

WordPress 5.9 Beta is now available

The beta version of the next WordPress update is now available on Pressable sites.

Pressable allows you to test your site on the current Beta release of WordPress. This allows you to check your third-party themes, plugins, and custom code in advance, to make sure they are all compatible with the upcoming stable release of WordPress.

If you’d like to learn about how to test your site on a beta version, please see our knowledge base article:

Test WordPress beta versions

According to the WordPress.org roadmap, WordPress 5.9 is scheduled to be released on January 25th, 2022.

WordPress 5.8.2 Beta is now available

The beta version of the next WordPress update is now available on Pressable sites.

Pressable allows you to test your site on the current Beta release of WordPress. This allows you to check your third-party themes, plugins, and custom code in advance, to make sure they are all compatible with the upcoming stable release of WordPress.

If you’d like to learn about how to test your site on a beta version, please see our knowledge base article:

Test WordPress beta versions

5.8.2 is scheduled to be released on November 10, 2021.

PHP 7.3 to 7.4 Upgrade Complete


All sites on the Pressable platform that were still running PHP 7.3 have now automatically been upgraded to 7.4. If you previously upgraded your site(s) to 7.4 or 8.0, this upgrade will not apply to you.

This upgrade was carried out due to PHP 7.3’s end of life being scheduled for 6th December 2021.

More information on this can be found here: https://pressable.com/knowledgebase/php-update-faq/

We don’t anticipate there being any issues caused by this upgrade, but if you experience any, please contact our Support Team via Intercom in your My Pressable Control Panel or send us an e-mail to help@pressable.com.