11.00 UTC – Most Intercom functionality has been restored to normal, and we should now receive chats without issues. The Intercom team is working on further fixes.

09:10 UTC – The Intercom team is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

We will update this post once the issue has been resolved. Apologies for any inconvenience.