14:18 UTC – The Intercom team has finished their emergency maintenance and the service is back online. We appreciate your patience during this downtime.
14:00 UTC – Intercom (the service we use for Support chats and requests) is currently down for emergency maintenance on the web application and messenger. Unfortunately, this means that we are unable to access the service to respond to chats.
If you require support during this time, please send an e-mail to firstname.lastname@example.org.
We will continue to update this post as we learn more. We apologise for any inconvenience this causes in the meantime.