In 2019, we migrated all sites to our new server infrastructure. At that time, we announced that Pressable’s IP range would change, but that we would proxy our previous IP range to our new range until the end of March 2020.

After March 2020, domains using our previous IP range (209.15.20.*) will no longer resolve. Therefore, it is imperative for customers who have not updated DNS to do so as soon as possible.

To determine if the domains assigned to your Pressable sites are using our new IP range, please use a DNS look-up tool, such as this one.

If the IP addresses shown in that tool match at least one of the IPs assigned to your site in MyPressable Control Panel, then you are set. (See FAQ: Where can I find the new IP addresses for my site?)

If any one of the IP addresses shown consists of 209.15.20.*, you need to update it as soon as possible. (See FAQ: How do I change IP addresses?)

If you have questions, please take a look at the FAQs article in our knowledge base. For additional questions or clarifications, do not hesitate to reach out to the Pressable Customer Success team: help[@]pressable.com.