RESOLVED: Service degradation on select websites

Aug 26, 2026 10:28:00 AM EDT: As part of routine platform upgrade, some websites encountered an error, reverting them to a read-only state.

Affected sites continued to serve traffic, however they were unable to make changes to their filesystem, including File Uploads, Plugin/theme updates or installs, as well as other data changes to their filesystem.

The issue has been resolved and normal read/write access has resumed for all impacted sites. We are continuing to monitor the sites that were impacted and will be reviewing how the incident was able to occur.