UPDATE (4:36PM CDT): We’ve corrected this issue, and SFTP access is fully functional across all sites once again. If you are still having trouble, please submit a ticket to our helpdesk in http://my.pressable.com/
We are currently experiencing an issue that is causing SFTP to be unavailable for many customers. We are working diligently toward getting this resolved as soon as possible and will provide updates as they become available.
If you have questions or concerns, please contact us via your https://my.pressable.com control panel, or email us at firstname.lastname@example.org
We’re currently aware of an issue impacting the availability of our SFTP and phpMyAdmin servers. We’ve been working with our provider to get this issue resolved.
The issue impacts the ability to access site files via SFTP and the ability to access a site’s database through phpMyAdmin (available in my.zippykid.com).
There is currently no impact on the availability or performance of sites, only these services are being impacted.
We’ll provide an update as we have more information.
UPDATE 3:30PM CST: Services have come back online and we’re seeing the SFTP/phpMyAdmin services back online. If you’re still seeing issues connecting, please contact the helpdesk.