16:00 UTC – The issue is now resolved. If you continue to experience problems, please contact email@example.com for further assistance.
14:37 UTC – The systems team is investigating 502 Bad Gateway errors affecting a limited number of sites on our platform.
10:19 PM UTC – The issue has been resolved and SSL Certificates are now being issued for all Pressable sites. If you have any questions please contact firstname.lastname@example.org.
8:43 PM UTC – Our systems team is continuing to investigate the cause and ensure the issue is resolved. If you have any questions, please contact email@example.com.
12:47 PM UTC – Our systems team is currently investigating issues with some sites not being able to obtain an SSL certificate which is causing insecure warnings in browsers. We are working on resolving this quickly and will update here once this has been resolved.
11:00 PM UTC: Pressable system’s team identified a limited number of sites that were loading with a 502 Bad Gateway error. This issue resolved within a matter of minutes and things should be completely back to normal now. We are continuing to investigate.
12:34 pm UTC — Our systems team have discovered that the issue affecting a limited number of sites is actually due to a Cloudflare outage. All Pressable systems are operating fine but any sites routing DNS through Cloudflare are seeing the issue.
You can read about this Cloudflare Outage here: https://www.cloudflarestatus.com/
We recommend bypassing Cloudlfare to avoid this downtime until they are back up and running. As always, if you need any assistance, please contact our Support team.
12:13 pm UTC — Our systems team is currently investigating reports of connection timeouts. As soon as we have more information, we will update this post.
Today WordPress 5.2.2 was released to the public, and approximately two hours ago all Pressable sites were upgraded to 5.2.2. This is a maintenance release and includes 13 bug fixes, as well as some improvements to the Site Health section. For more information, please take a look at the release notes.
If you have any problems or questions, please reach out to the Helpdesk: firstname.lastname@example.org
15:04 UTC – Affected sites should be loading without issue at this time. A very limited number of sites were affected, and downtime ranged from ~2-11 minutes. Our systems team will continue to investigate the cause and ensure the issue is resolved. If you have any questions, please contact email@example.com.
14:44 UTC – The systems team is investigating reports of sites receiving 502 Bad Gateway errors. As soon as we have more information, we will update this post.