1:37 CST: We’ve identified an issue where emails sent to email@example.com are bouncing. This would affect all emails sent to firstname.lastname@example.org since yesterday evening. If you have a support concern, please contact us via LiveChat in my.pressable.com, or email us at email@example.com
1:45 CST: Issue resolved. You may continue to send support requests to firstname.lastname@example.org
08/07 3:04 UTC: The issue has been resolved. Please let us know if you continue to have trouble, or if you have any questions or concerns.
08/05 15:03 UTC: Our systems team continues to investigate an issue with a file server. This issue may have caused some sites on our platform to become temporarily inaccessible in the last 24 hours. We will update with more information as it becomes available.
08/04 15:09 UTC: We began seeing a number of reports of 502 errors for some sites on our platform. We’ve narrowed the cause down to an issue with a file server, which we’ve already addressed as of about 10:20AM
11:41AM CST: We are investigating a network outage with our upstream provider which is impacting sites on our platform when visited from certain regions.
12:09PM CST: This outage is resolved at this time. Please contact our helpdesk at email@example.com if you have any outstanding issues.
3:20PM CST: We are currently experiencing issues with delayed messages in our support Live Chat. Until this is resolved, you can please report all support-related questions or concerns to our helpdesk at firstname.lastname@example.org
4:28PM CST: Issues with support Live Chat have been resolved, and live chat has re-opened.
5:25PM CST: It seems that our upstream chat provider is still experiencing some intermittent problems with delayed / lost chats. We will continue to monitor the situation, and reopen chat tomorrow morning.
01/30/18 09:58AM CST: All systems are operational and we have resumed live chat with all customers.
Monday 8:27 UTC: We are currently investigating an issue that is resulting in intermittent 500 errors on some sites.
Update 11:23 UTC: This has been resolved.
18:43:49 UTC We’ve experienced intermittent problems sending outbound mail through Monday morning. At this time, we’ve investigated and resolved the issue.
If you have trouble of any sort, please report it to our helpdesk
UPDATE: 19:25 UTC phpMyAdmin is up and working at this time.
19:14 UTC We are aware of and investigating an issue with access to phpMyAdmin in my.pressable.com