Intercom Support Outage – Chat Not Available (Resolved)

15:35 UTC – Intercom functionality has been restored to normal (incident notes here), and we should now receive chats without issues.

15:00 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

If you need immediate help, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.

We will update this post once the issue has been resolved. Apologies for any inconvenience.

Intercom Support Outage – Chat Not Available (Resolved)

17:15 UTC – The Intercom support platform is fully operational, and we should now be able to receive chats without issues.

17:00 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

If you need immediate help, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.

We will update this post once the issue has been resolved. Apologies for any inconvenience.

Intercom Support Outage – Chat Not available (Resolved)

17:18 UTC – Intercom functionality has been restored to normal (incident notes here), and we should now receive chats without issues.

15:04 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

If you need help, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.

We will update this post once the issue has been resolved. Apologies for any inconvenience.

PHP 7.4 Removal Timeline

Important Dates for PHP 7.4 removal:

  • June 3, 2024: PHP version 7.4 will be removed as an option for new sites on June 3, 2024. The default for all new sites will become PHP 8.1 (or another PHP 8+ version if your account default is set to 8.2 or 8.3).
  • August 8, 2024: All sites on the Pressable platform that are currently running PHP version 7.4 will be automatically updated to PHP version 8.1.

We’ve put together the following resource to help with the process of updating your sites to PHP 8+: https://pressable.com/knowledgebase/php-update-faq/

If you have any questions or concerns, please contact us at help@pressable.com or start a new chat.