20:26 UTC – Intercom functionality has been restored to normal (incident notes here), and we should now receive chats without issues.

19:50 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

If you need help, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.

We will update this post once the issue has been resolved. Apologies for any inconvenience.

As of 16:00 UTC today we have removed WordPress version 6.3.2 from the Pressable platform and all sites still using that version have been automatically updated to WordPress 6.4.1.

If you encounter any issues with your site(s), please reach out to our support team.

All sites on the Pressable platform have been automatically updated to WordPress 6.4.1 as of 2:00 UTC today, unless set to Previous (more info here).

6.4.1 is a maintenance release that fixes a few bugs, outlined here.

All sites on the Pressable platform have been automatically updated to WordPress 6.4, unless set to Previous (more info here).

To see a full list of features and changes, please head over to the release announcement.

UPDATE: October 12th 17:30pm (UTC)
The Intercom platform issue has been resolved and support chat is back up.

October 12th 16:10pm (UTC)
The platform that we use for providing support (Intercom) is currently experiencing issues (status here). During this time you may not be able to contact our support team via live chat.

You can still email us at help@pressable.com and we will reply as quickly as we can.

We apologize for the trouble caused by this.

0300 UTC – UPDATE: Network services have been restored to the data center and WordPress.org services are back online.

0043 UTC – All WordPress.org services are currently offline. They are working to determine the scope of the problem and how to resolve it.

Please follow the link here for more information and up to date status: https://status.wordpress.org/