Author Archives: castroboy

5/18 Partial Outage (Resolved)

4:00 PM UTC : The Partial Outage was caused by a DDoS attack on a specific customer’s site that we have now mitigated. We will continue to monitor the situation but as of now this outage has been resolved.

3:30 PM UTC : We are aware of and investigating a partial outage impacting some customer sites.

Issues with SSL Certificates (RESOLVED)

Update: 7:00PM Central: The issue with our SSL provider has been resolved. New domains should have no issues with being assigned SSL certificates moving forward.

8:00 AM Central: We are currently experiencing issues with issuing new SSL certificates from our third party provider. We are actively working with them in order to get the issue resolved so that new SSL certs can be issued to your domains. Please contact the helpdesk for more information.