Support Chat: Scheduled Maintenance (2022-04-09)

The platform used for our live chat (Intercom) is planning to carry out scheduled maintenance on their systems between 08:00 and 09:00 UTC on 9th April, 2022 which will result in some downtime or intermittent issues with live chat availability.

During this 1 hour window, we will be unable to provide live chat support.

If you require emergency support, please e-mail us at and we will endeavour to assist as soon as possible.

Once this maintenance has concluded, we will again be available via live chat to provide our usual support for any questions or issues you may have.

We apologise for any inconvenience caused by this and thank you for your understanding.