10:37 UTC – The Intercom team have reported that this issue has now been resolved. Apologies for any inconvenience caused.

10:08 UTC – The Intercom team are experiencing some intermittent outages which is currently affecting our chat functionality. Their team are working on resolving the issue, but there may be some delays in our responses while that happens.

We will update this post once the issue has been resolved. Apologies for any inconvenience.