On December 23, 2014 an issue was discovered with a database cluster serving sites using the “cartwheel” hostname. The issue discovered has been impacting performance of these sites as well as causing intermittent downtime issues. In order to correct the issue, we need to perform an emergency maintenance on these servers. This maintenance will require a period of downtime while we work to repair the servers and restore service levels back to normal levels.

MAINTENANCE INFORMATION: The maintenance window is expected to begin at 3:00AM CST on December 24, 2014 and expected to last approximately 2 hours. We DO NOT expect sites to be down during this entire period, but there may be periods of connectivity loss.

We will provide updates to the status of this maintenance in this post.

UPDATE 12/24/2014 @ 6:50AM CST: At this time we have completed the maintenance and are starting to see traffic return to sites. Our apologies about the short notice and extended periods of downtime. If you have any questions, please don’t hesitate to reach out.