Site Availability issue on Galaxy01

We’re currently experiencing an issue with our Galaxy01 cluster of servers. This issue is causing intermittent 500/502 errors while processes fail to load. We’re currently evaluating the system and working to restore services to normal operational levels as quickly as possible. We’ll update this post with more information as we have it.

UPDATE 10:00AM CST: The team is still working to restore this cluster of servers to 100%. We’re getting closer as some new firewall rules come online and additional capacity. We’ll provide another update shortly.

UPDATE 10:45AM CST: At this time services are beginning to return to normal across the affected servers. We’re still waiting on some new rules to finish processing, but things are trending in a positive direction.