RESOLVED: SFTP Service Currently Unavailable

We’re currently investigating an issue that’s impacting the availability of the SFTP service. This issue appears to be caused by a higher than normal number of connections to the system. We’re working to restore services as quickly as possible.

We’ll provide an update to this post when more information becomes available.

UPDATE 9:45am CST: At this time SFTP services have been restored. We’ve isolated the issue with connections to the system and put in new measures to monitor these and prevent further issue. If you’re still experiencing issues, or if you have any questions, please let us know.

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