Thanksgiving is the time of year when everyone gets together with friends and family to give thanks for all that’s happened in the past year. The team at
ZippyKid Pressable has a lot to be thankful for this year. We’ve been working hard on our rebranding, released some fun and exciting customer service tools and even welcomed some new little ones to the family.
With all of that to be thankful for, we’ll be eating copious amounts of turkey and enjoying what hopes to be one of the best weeks for college rivalry football. This means we’ll have reduced support beginning on Thursday, November 28 through the weekend.
What this means for you:
- November 28th: Emergency Support Only
- November 29th: Emergency Support Only
- November 30th: Minimal Support Response
- December 1st: Minimal Support Response
This means that on November 28th and 29th we won’t be available to respond to non-emergency requests. Generally speaking that means we’ll only be available for system wide outages/issues impacting the customer base.
For the remainder of the holiday weekend, support staff will be limited in availability. This means response times may be slower, or some non-critical items may be held until the following Monday.
We apologize in advance for any inconvenience this may cause you. If you have questions please feel free to direct them to firstname.lastname@example.org.