Author Archives: Darrell Y

About Darrell Y

Customer Success Engineer for Pressable!

Complete Platform Site Connection Issues

04/18 23:31 UTC: Our engineering team has finished their review and all systems are now fully operational. Again we want to apologize for the challenges this loss of connectivity has caused our customers and thank everyone for their patience.

04/18 23:08 UTC: The network has been restored and sites are coming back online. Our systems team is evaluating the status on our end. This post will be updated as more information is available.

04/18 22:15 UTC: The problem has been isolated to a fiber cut in San Antonio, Texas. Our provider has let us know they are actively working on repairing the damage. We expect to have services restored in the next 2 hours.

04/18 20:54 UTC: We have been in contact with our upstream provider who has informed us the outage is caused by a potential fiber cut. They are dispatching teams and working diligently to restore connectivity to our servers.

04/18 19:49 UTC: Our upstream provider is still working to restore connectivity to the data center. We’re actively monitoring the situation and will restore full service once theĀ  issue is resolved. We apologize for the challenges this loss of connectivity has caused our customers.

04/18 18:49 UTC: We’ve had an update from our upstream provider that they’re aware of the outage on their end and currently working to get this resolved.

We expect the outage to be resolved as soon as they are back online. For their status updates follow along here:
https://status.cogecopeer1.com/pages/58b022e2ed91158a3a000df7

04/18 18:20 UTC: We’re currently experiencing some connection issues on a large number of sites on our platform. We’re looking into the issue, and should have this resolved shortly. Thank you for your patience.