Issue With SFTP Connections

Our systems are currently experiencing an issue with SFTP connections. The problem impacts administrators and collaborators’ connections to their site’s files over SFTP. The issue does not affect visitors accessing sites. At this time, all sites should be loading as expected.

We’re actively working to identify the issue, and should have a resolution soon. If you feel that this issue is affecting your site, please contact our help desk ( and we’ll promptly address your concern.

We will provide additional updates via our Status Blog.


UPDATE: This issue has been cleared and SFTP is now working properly across our network.