Howdy,

We are investigating an issue causing slow/unresponsive sites and page loads resulting in 502s for some sites on our network.

As soon as we have further information we will update this status blog.

If you have questions or concerns, please contact us via your https://my.pressable.com control panel.

UPDATE 9:54AM Central: We are still looking into a root cause for this issue. Sites will continue to go/up down while we troubleshoot and clear this up.

UPDATE 11:06AM Central: Service has returned to normal at this point and sites will be loading properly. We are still working to identify the root cause of the issue and ensure that it has been properly adressed. For now, sites are up and functional and we will keep an eye out for any further potential issues.

UPDATE 12:02 PM: We are continuing to investigate the issue from this morning to find a resolution. The team is working now to make sure this gets resolved as quickly as possible.

UPDATE 1:00 PM: Our team is still working to bring services back to normal functionality. Some sites may have begun responding over the past hour, however, our system is still not back to 100%. We’ll provide more updates as we progress.

UPDATE 2:10 PM: We are continuing to investigate the issue from this morning to find a resolution. The team is working now to make sure this gets resolved as quickly as possible. If you haven’t done so, please submit a support ticket via your my.pressable.com control panel or send an email to help@pressable.com and we can answer anything other questions you may have.

UPDATE 6:50PM Central: We are continuing to see some sites function normally and others experience issues. Our team is working on addressing the issues across the network and is making progress. We hope to have things back up and running shortly. We will update again as soon as more information is available.

UPDATE 9:00PM Central: At this time we have new caching servers up for each galaxy in our network. These are helping with load but sites are still flipping between up and down intermittently. We will update again once these new caching servers are stable and returning site speeds to normal.

UPDATE 12:00AM Central, Jan. 21, 2015: At this time we are seeing most all sites back up and running. If you are still experiencing issues, please let us know and we will address them accordingly. We are still working on maintaining stability and speed at the moment.

UPDATE 5:40AM Central, Jan. 21, 2015: Though most clusters remain up and running intermittently, sites are continuing to go in and out occasionally. We are continuing to work on the stability and speed issues that are currently at hand. Doing so will help bring sites back online consistently again.

UPDATE 9:36AM, Jan 21st, 2015: We have posted a full breakdown of the current situation and will be providing further updates on this status blog post:
http://status.pressable.com/2015/01/21/current-outage-breakdown-and-full-information/

Please see the link above for further updates to this situation