We’re currently experiencing an issue with our Rack Connect system that connects our Cloud and Dedicated hardware. This is causing the connection interruption between our web servers and database servers. We’re working with Rackspace to resolve this as soon as possible.
Sorry about the issues, and we’ll be sure to update you when we know more.
UPDATE 1:00PM CST: The connection between our Cloud and Dedicated Environment has been restored now. We’re seeing our systems come back online now and don’t expect to see another issue related to this. If you’re still experiencing issues with your site, please don’t hesitate to email email@example.com and let us know.