Website Outages and Database Connection Problems

This is a continuation of the issues we’ve been having since late last week. Our systems have been under attack off and on during this time. It’s causing issues with sites being up, and database connections for the sites.

Some of the steps we’ve taken to help curb the attack so that we can find the source and get rid of it completely have caused other problems. Most of this revolves around updating/adding plugins and media items to your site.

We’re working with Rackspace to resolve these issues as quickly as we possibly can, but at this time we still don’t have an ETA.

Sorry about all the trouble and thanks for your patience during this time. If you have any questions, please feel free to email the helpdesk.

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