We still don’t have a clear cause for the unexpected network traffic we’ve seen the past few nights. We’re working with Rackspace and our own team to isolate and solve the problem.

I apologize for the issues, and be assured we’re working as hard as we can to get this figured out and return service to normal levels.

If you have any questions, please email the helpdesk. 

UPDATE 4:55PM CST: We’re experincing another burst of network traffic causing database connection issues and other problems. We’re working to resolve the issus and apologize for the problems.

UPDATE 6:40PM CST: We’ve blocked some access to the system that seemed to be causing the excess traffic. We’re still monitoring the situation for further issues.