Author Archives: Jeff

Network Connectivity Issues

We’re currently experiencing some network connectivity issues between some of our hardware. This is causing sites to be unavailable or display database connectivity messages. We’re looking in to the issue now and working with our partners to identify the cause.

UPDATE 12:30pm CST: At this time we believe the network connectivity issues have subsided. We’re still investigating the cause of the issues, but things should be running normally at this time.

Caching Server Issues

There’s an issue with some of our caching services causing intermittent site issues and downtime. We are working with our providers and operations team to get everything online. This blog will be updated with more information when it becomes available.

UPDATE 7:55PM CST: At this time we’ve reconfigured our caching setup to remove the impacted hardware from production. We’re still evaluating the root cause, but expect sites to be stable now.