21:53 UTC – This incident is now resolved, and all chat and email services are now working as expected.

7:14 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

In the future, if you need immediate help during a support platform outage, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.

08:34 UTC – The issue has been resolved

08:07 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

08:00 UTC – We experienced an issue with a file server, which caused 502 and 504 errors for several sites on our platform. Our systems team has looked into the issue and promptly resolved it. Sites were affected for approximately 4 minutes. If you have any questions, please email the Helpdesk: help@pressable.com