Author Archives: Brooke.

Some Staging Websites Showing Deceptive Site Ahead Warning in Chrome

06/20 21:11 UTC:
Google’s review process of the domain, mystagingwebsite.com is complete. Google systems indicate the domain no longer contains links to harmful sites or downloads.

Removal of warnings visible to users will be complete within the next few hours. If you have any questions feel free to reach out to support.

06/15 21:32 UTC:
We believe we’ve isolated the issue and have requested our domain be cleared. We will update you as soon as we have confirmed that the domain has been cleared.

06/15 20:54 UTC:
We are continuing to work toward a solution for this issue. We have identified potential causes and are working on resolution so that we can have this warning cleared. We will update again as soon as we have more information available.

06/15 19:33 UTC:
We have recently learned that some staging sites found on the domain mystagingwebsite.com are reported as containing deceptive by Google Chrome and some Chromium-based browsers.

Our engineering teams are actively evaluating our servers  and reaching out to Google to get the notice removed as quickly as possible. We’ll update this status post with further information as it becomes available.

If your site is affected you may see a red notice like the one below when visiting your site:

What to do if you see this warning?

  1. Check to see if Google has found deceptive content on your site. This can be done by entering your staging domain into Google’s Transparency Report search tool:https://transparencyreport.google.com/safe-browsing/search
  2. If you’re given the, No unsafe content found message it is safe to view your staging site.
  3. To view your site click on the word Details. Then click on the visit this unsafe site link. In some cases, you may need to click the link twice.

Google’s Transparency report tool is reporting unsafe content on my site

In the event that Google’s Transparency Report tool reports unsafe content on your site, please reach out to our support team at help@pressable.com or start a live chat with us.

Is there anything I can do to hide or suppress this notice?

Yes, after you’ve confirmed your site is safe adding a domain to your site will suppress the notice.  You’ll be able to add a  purchased domain name by following our guide here:
https://kb.pressable.com/getting-started/how-do-i-assign-a-domain-to-my-website/

For help adding a domain reach out to our support team.

Temporarily Support Outage

Our upstream support provider reported two short outages totaling seven minutes on Tue Aug 29 from 22:03 – 22:05 and again from 16:36 – 16:41.

If you sent a ticket to help@pressable.com it may need to be resent.

This report only effects support tickets and is not the Pressable infrastructure itself which remains fully operational.

Our service provider is reporting all systems are up. We are monitoring the situation throughout the day and will report back if anything changes.