14:25 UTC – Intercom have resolved the issues with their systems and our chat is functioning normally again. Apologies for any inconvenience caused.
14:00 UTC – The Intercom team have reported that they are currently experiencing a partial outage in their systems. This means that our Intercom chat system is currently intermittently inaccessible and responses to issues may be delayed. https://www.intercomstatus.com/
If you require urgent support during this time, please send an e-mail to firstname.lastname@example.org.
We will continue to update this post as we learn more. We apologise for any inconvenience.